See the My Settings & Devices guide for instructions. If you can't get Duo Push working on your own and your administrator has enabled Duo's device management portal, you can log in with a passcode generated by the Duo Mobile app and send a new activation link to your phone. Should none of these actions help, see the Duo Knowledge Base for additional iOS and Android troubleshooting steps. Attempts to send a test Duo Push notification. ![]() Check that the device can contact Duo's cloud service. ![]() The steps that Push Troubleshooting performs automatically are as follows: After taking the suggested actions, tap **Run test again* to retry. If any step fails, you'll receive further troubleshooting suggestions.
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